Coffee Bean Retail Experience Design for New York Starbucks Roastery

Project Overview

Starbucks Reserve Roastery is known for their self roasting coffee beans. However, due to the lack of advertisement for the uniqueness of the coffee beans, a large number of beans in the store are sold after the fresh period. A pinball machine has been introduced to add more playful and educational experience to the retail experience.


Field: UIUX Design, Retail Strategy Design, Industrial Design

Year: 2024

Duration: 4 Months

Type: Personal Project

Software Used:

User Interface

Idel Page

Beans Information

Play Instruction

Pinball Game Interface

Field Research

New York Starbucks Roastery

Key Takeaways

Starbucks Roastery provide a 45 minutes experience for customer to try out different types of coffee beans they serve. Cost $50 per person

Many customers tend to choose a random flavor of coffee beans as a souvenir. This decision often leads to the necessity of committing to an entire bag, regardless of their personal taste preferences.

Emilia
Coffee Bean Specialist

The Overall Retail Experience

  • Grind samples everyday for people to smell the beans;

  • Aroma may fade due to long exposure to the air;

  • Methods of effectively handling beans that are past their freshness include repurposing them for the creation of various types of drinks;

  • Recommend the coffee tasting experience in order to purchase the coffee beans you like.

Beans past their freshness will be further made into drinks that sells faster.


How can we design an experience that encourages customers to sample a variety of coffee bean flavors in a cost-effective and playful manner, while simultaneously boosting overall coffee bean sales to minimize the accumulation of surplus or aging beans?


The Process

Form Exploration

CAD Modeling and Rendering

Front View

Side View

Coffee Beans Storage

Dispenser, Cup Holder, Trigger

3D Printed and Assembled Scaled Model

Wire Frame

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